Refund Policy
At Kalpaganga Marketing Company, we aim for 100% customer satisfaction. If you are not fully satisfied with your purchase, you may request a refund as per the following terms:
1. Eligibility for Refund
To qualify for a refund:
The product must be unused and in its original packaging.
The refund request must be made within 7 days of delivery.
2. Refund Process
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 7–10 working days.
3. Non-Refundable Items
Refunds will not be applicable for:
Used or damaged products
Custom or special-order products
Perishable or hygiene-related items