Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.


Delivery Time

Estimated delivery timelines:

Location TypeEstimated Delivery
Within Karnataka3–5 Business Days
South India4–7 Business Days
Rest of India5–10 Business Days

Note: Delivery time may vary based on courier availability, holidays, or unforeseen delays.


Shipping Charges

Shipping charges are calculated based on product weight, location, and courier service availability. The final shipping cost will be displayed at checkout.


Order Tracking

Once shipped, customers will receive a tracking link via email/SMS to monitor delivery status.


Failed Delivery / Wrong Address

If the order is returned due to:

  • Incorrect address
  • Repeated delivery attempt failure
  • Unavailability of customer

Reshipping charges may apply.


Damaged Shipment

If the package appears tampered or damaged:

  1. Do NOT accept the delivery.
  2. Take photos/videos and notify us immediately.

We will assist in replacement/claim as per courier policy.


International Shipping

Currently, we do not offer international delivery.
(You may update this later if needed.)


For any shipping-related questions:
📧 kalpagangamarketingcompany@gmail.com
📞 9019094059 / 9844325708